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The time now is Wed Jul 23, 2008 6:25 pm All times are GMT |
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| Announcements | ||||
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Support Support: These forums are for user to user discussions and not for direct support from U-MARQ Support. You will need to quote your Machine Type and Serial No., if it’s a software related problem, the Release Version and Build No of the software you are using. Then please email support@u-marq.com for direct support. If the above information is not available we may not be able to assist you. |
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Quick Start Guides 1 st April 2008 New version 8 Quick Start Guides are available to download for the GEM-RX4, GEM-FX4, GEM-VX4 and the Universal-300. These are still work in progress but include Vista related things, Depth Profile function (used to be called “Z” Profile) and many other useful items. They can be downloaded from our main website. Do not forget you can also download the more advanced Reference Manuals for all the U-MARQ Software as well. Tech Support. |
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Latest Software Upgrade 10th February 2008 Today we have released Build 1332b the latest upgrade of all versions of the U-MARQ Engraving Software, these can be Downloaded for our main website. This is a major release and includes general bug fixes and improvements in communications for U-MARQ Engraving Machine when running under ©Windows Vista. This build also includes the all new U-MARQ “Z” Profile function; we believe this to be a first for any engraving software in use today. We are writing Tutorials and Documentation for this function and hope to have something ready in the next week or so. If you wish to install this upgrade please ensure that you uninstall the previous version first. WARNING this upgrade will only work with a Version 8 enabled Dongle, if in doubt do not install contact: Technical Support support@u-marq.com Technical Support. |
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Windows Vista 32/64 bit It's now available on our main website for download. Please read instructions within the ZIP File. Sorry we are a little bit behind with the Vista build, it will be available sometime over the weekend. We are please to announce that version 8 of the U-MARQ Engraving Software for Windows XP and Vista 32/64bit, will be available for downloading from our main website after 5pm UK time on Thursday 5th July 2007. For users of U-MARQ Engraving Software version 7, the upgrade is free until 30th September 2007. You will need a new Dongle registration number, instruction of how to obtain this will be included with the upgrade. |
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GEM Ring Attachment GEM-RX and GEM-RX4 28th February 2007 It ahs been brought to our attention, that some users are attaching and removing the “Ring Engraving Attachment”, without locking the Chuck using the spanner provided with the original purchase of the machine. This can cause excess strain to be put on the cylindrical gears, leading the premature failure. Please always use the Spanner provided and do not over tighten. In the next couple of days we will be producing a short tutorial, which will be available to view or download, from our main website. Technical Support. |
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Important Notice Due to company reorganisation, as from March 31st the below named company : Mastegrave (Bedford) Ltd., 65 Murdock Road, Bedford, MK41 7PL. Will no longer represent : U-MARQ Ltd., 20 Darin Court, Crownhill, Milton Keynes, MK8 0AD. As a Dealer for U-MARQ Ltd., products. These include engraving machines, accessories, spare parts, upgrades and any other services pertaining to U-MARQ products. If you have purchased any of the machines listed below within the last 12 month, U-MARQ Ltd will honour the Manufacturers Warranty. To register your warranty please fax a copy of your original invoice to the address below, as proof of date of purchase. If you have a machine that is outside of the 12 month U-MARQ Ltd., manufacturers warranty, we can arrange for extended warranties, (depending on age and condition of the equipment), please again fax a copy of your original invoice, as proof of the age of the equipment. Universal-300, Compact-200, GEM-FX or GEM-RX. Please Note : Warranties will not be honoured, until the copy invoice has been received at our office in Milton Keynes. U-MARQ Ltd. |
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| Support | ||||
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Installation Problems |
5 | 8 | Wed Apr 18, 2007 12:11 pm xmb64  |
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Controller Firmware |
1 | 1 | Mon Sep 04, 2006 1:21 pm xmb64 |
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U-MARQ Engraving Machines |
3 | 6 | Sat Oct 21, 2006 5:15 pm xmb64 |
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Software Release 8 |
3 | 16 | Fri Mar 14, 2008 11:46 am Rizla |
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Software Version 7 |
5 | 36 | Fri Apr 20, 2007 6:37 pm Chris |
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Wish List |
0 | 0 | No Posts |
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F.A.Q. |
20 | 20 | Fri Oct 06, 2006 3:41 pm xmb64 |
| General Chat | ||||
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Machine Stuff |
4 | 8 | Mon Dec 11, 2006 9:24 pm |
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Software Stuff |
3 | 8 | Sat Jul 14, 2007 10:33 am xmb64 |
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Other Stuff |
3 | 14 | Sun Mar 09, 2008 8:23 pm xmb64 |
| Who is Online | |
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Our users have posted a total of 117 articles We have 19 registered users The newest registered user is Chris |
| In total there are 3 users online :: 0 Registered, 0 Hidden and 3 Guests [ Administrator ] [ Moderator ] Most users ever online was 25 on Tue Apr 15, 2008 6:38 pm Registered Users: None |
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