Latest News

Pinned  U-MARQ Forum Feedback

Whilst U-MARQ continues its ongoing development of engraving and marking methods with machinery and software, we aim to provide useful and relevant information resources as a supplement to make ease of use as simple as possible.

In respect to the U-MARQ forum we are looking for feedback to improve ease of use. How can we improve information retrieval and content?

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Pinned  Updated Privacy Policy is available on our website

U-MARQ has updated their privacy policy as per details which can be found at:

https://www.u-marq.com/privacy-policy

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Pinned  New PDF download and updated Quick Start guides

• New Trouble Shooting and Fault Finding tips added to the Downloads section as a PDF.
• Download the recently updated Quick Start guides and take advantage of the in built links that take you directly to the relevant sections.

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Pinned  New U-MARQ Engraving Software Build Update

Build 1545 is available to download from the U-MARQ website - LINK.
Please note the further information below.

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Pinned  Windows XP and Vista Compatibility Notice

As of 1st January 2018 we will no longer be providing continuing support of Windows XP and Windows Vista 32/64 bit.

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Pinned  Indonesian Scam Site

Indonesian Scam Site

http://www.godesignsupply.com/ also http://www.hendrik-wijaya.com/ and another http://www.hazelprinter.com/

Have raised it's ugly head again. Anyone dealings with these site will not get any products and will probably have their credit card maxed out or bank account cleared.

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Pinned  Playing Videos on the Forum

Dependent upon browser, version and required addons installed, you may experience a loss of the play icon button upon videos.

Try refreshing the browser, or right click on the video player graphic and select Play, or right click and click Show controls.

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Pinned  Software Builds December 2016

As of December 2016 there are two builds of software available on the U-MARQ webshop.

The 1538 build is specifically for Serial controllers, this is applicable if using a USB to Serial or straight Serial connection
The 1540 build is specifically for USB controllers with a straight USB cable connection between machine and PC.

If installing the software on to a newly purchased Windows 10 computer, it may be necessary to install full Windows updates.

This process can take some time and will be dependent upon internet connection.

Unfortunately we are unaware of a method of definitively determining the status of updates but suggest leaving the PC for a period, then using the Windows Restart process to install required updates, before installing the engraving software.

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Pinned  Quick Start Guides Updated

Check out the latest version of the Quick Start Guides for the U-MARQ engraving machine range.

Link - You will need a forum account and be logged in to access

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Pinned  Windows 10 Compatibility

After a period of testing U-MARQ is pleased to say we have encountered no issues at present with installing and running the latest build (1538) of the U-MARQ Vistool version 8 software on Windows 10.
More information after the break.....

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