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List out of bounds


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#1 Neydartjonustan

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Posted 29 11 2017 - 11:13 am

Hi, I already made a template and used it a few times, then I made another template but when selecting Engrave then I got an error - List out of bounds (0)

Now I get this error no matter what template I use, even the one I have used before.

How can I fix this?



#2 madmin

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Posted 29 11 2017 - 11:38 am

Hi

 

You have probably created a file, then saved it, changing the file type to Template (SDT) from Drawing (SDR) before clicking Save.

 

When you have opened it rather than clicking New from Template, clicked Open and changed the file type to Template (SDT) from Drawing (SDR).

 

If you are creating files for further use we would advise just saving as a drawing, then re-using them by clicking Open.

 

If the problems persists you can reset the software to Factory settings ( Video Link ), and send the saved files to [email protected] with a summary of the problem, machine model and serial number.



#3 Neydartjonustan

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Posted 29 11 2017 - 04:19 pm

Thank you, it worked to just make a new image file :)






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